Customer Success leader with over 30 years of experience will direct the global CSM team for the rapidly growing SaaS company.
March 25th, Boston, MA—CustomerGauge is pleased to welcome David Leibowitz as the new Global Vice President of Customer Success to its senior management team. CustomerGauge, the leader in the monetization and management of CX, helps companies manage and grow customer relationships. As Global VP of Customer Success, David will help ensure that CustomerGauge continues to deliver on its promises to customers.
Adam Dorrell, CEO and Co-Founder of CustomerGauge, says that David “...is going to be indispensable to the Customer Success team. He will steer his team to execute CX with a fresh focus on relationships, contributing tactical expertise and a proven track record in leadership. David’s data-driven approach, industry insights and experience will support CustomerGauge’s vision and compliment its culture.”
Once a founding member of a global tech start-up, David is passionate about growth, having helped the company expand from a team of 8 to over 450 employees in 10 countries.
Prior to joining CustomerGauge, he worked at Oracle in various individual contributor and leadership positions.
His most recent role included driving forward Customer Success teams and working closely with Oracle leadership to define and execute the company’s ever-changing Customer Success strategy.
I’m thrilled to be helping our customers transform their own client relationships through an ‘Account Experience’ approach unlike anything our industry has seen before.David Leibowitz, Global VP of Customer Success, CustomerGauge
About CustomerGauge
CustomerGauge is the leading AI-powered Account Experience™ platform that transforms B2B feedback into revenue growth. Using advanced AI analytics, CustomerGauge helps companies predict churn, identify upsell potential, and automate next-best actions across every account. Unlike traditional survey tools, CustomerGauge connects customer sentiment directly to financial impact—empowering organizations to act faster, close the loop intelligently, and turn feedback into measurable business outcomes.