February 10, 2026

Introducing the CustomerGaige Interview Bot and the End of the Call-Center Era

CustomerGauge has launched its AI Interview Bot, enabling enterprises to conduct thousands of intelligent, conversational customer interviews simultaneously—capturing rich qualitative feedback at scale in real time without call centers or human agents.

Read article

What Are You Looking For?

October 30, 2025
Company News

CustomerGauge Announces 2025 Account Experience Award Winners Honoring Transformation, Culture, and Leadership in B2B...

CustomerGauge announced the winners of its 2025 Account Experience (AX) Awards, honoring leaders in B2B Customer Experience across categories like Close the Loop, Revenue Coverage, and Culture Cham...

September 10, 2025
Company News

Introducing CustomerGAIge and the Post-Dashboard Era of Enterprise CX

CustomerGauge announces its AI-first strategy with a bold rebrand to CustomerGAIge, reflecting the next era of B2B Customer Experience.

June 18, 2025
Artificial Intelligence (AI)

Why B2B Companies Are Stuck in “Pilot Purgatory” with AI and What It Will Take to Scale

CustomerGauge announced the launch of The State of AI and B2B CX Benchmarks Report — the first comprehensive benchmark study dedicated to exploring the intersection of Artificial Intelligence and C...

May 30, 2025
Artificial Intelligence (AI)

CustomerGauge Introduces New AI Capability to Transform How B2B Companies Follow Up on Customer Feedback

CustomerGauge announced the launch of its powerful new Close the Loop AI Assistant. The tool is designed to help companies respond to customer feedback, blending automation with a distinctly human ...

March 27, 2025
Artificial Intelligence (AI)

CustomerGauge Showcases AI-Driven Growth in Times Square as Co-Founder Camilla Scholten Joins Techleap’s U.S. Tour

As part of Techleap’s exclusive U.S. initiative, CustomerGauge engaged with top industry leaders, investors, and AI pioneers, to uncover new ways to leverage AI for business growth.

March 27, 2025
Artificial Intelligence (AI)

CustomerGauge Launches Feedback AI Assistant to Transform B2B Customer Insights Into Revenue Growth

CustomerGauge has launched the Feedback AI Assistant, an AI-powered tool that transforms unstructured customer feedback into actionable insights that drive revenue growth.

February 24, 2025
Product Launches

CustomerGauge Unveils Geographical View Tool to Deliver Instant Global Customer Insights

New Geographical NPS View tool provides B2B organizations with an interactive, real-time visualization of Account Experience (AX) performance across global regions, enabling better customer insight...

November 8, 2024
Company News

CustomerGauge Names Technology Sales Veteran Adam Clay as Chief Revenue Officer

CustomerGauge, a leader in customer experience (CX) solutions for the Consumer Packaged Goods (CPG) sector, appointed Adam Clay as Chief Revenue Officer (CRO). With over 20 years in revenue operati...

November 21, 2023
Artificial Intelligence (AI)

Empowering Frontline Employees With Real-Time Feedback Is the Future of CX

New AI-powered software suite from CustomerGauge is enabling thousands of staff in customer-facing roles to transform their interactions with B2B customers.

October 19, 2023
Company News

Packaged Goods Reign Supreme in Customer Satisfaction Says New Research

New research shows Consumer Packaged Goods (CPG) has higher customer satisfaction and NPS than all other industries.

February 3, 2021
Company News

CustomerGauge Ranked Highest For B2B Use Case in Gartner's Critical Capabilities Report

Boston-based SaaS company awarded highest ranking for B2B companies in VoC market according to Gartner.

December 3, 2020
Company News

CustomerGauge Named in Gartner Magic Quadrant For The Voice of Customer

CustomerGauge added as niche B2B player in Gartner's VoC Magic Quadrant.

View news archive

June 18, 2025
Artificial Intelligence (AI)