Artificial Intelligence (AI)
Keep an eye on cutting-edge advancements made by CustomerGauge using AI.
News releases
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CustomerGauge goes beyond single-shot Net Promoter with new Customer Flight Paths
CustomerGauge Announces new AI-powered capability based on 10 years of data moves NPS® beyond snap-shot scores, identifying emerging account risk, successful customer recoveries and revenue impact ...
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CustomerGauge Launches Signal Intelligence And Announces The End of the Silent Account
CustomerGauge launches Signal Intelligence Agents, AI that derives NPS, CSAT and CES scores from operational data — call transcripts, emails, support ticke…CustomerGauge has launched Signal Intelli...
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Why B2B Companies Are Stuck in “Pilot Purgatory” with AI and What It Will Take to Scale
CustomerGauge announced the launch of The State of AI and B2B CX Benchmarks Report — the first comprehensive benchmark study dedicated to exploring the intersection of Artificial Intelligence and C...
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CustomerGauge Introduces New AI Capability to Transform How B2B Companies Follow Up on Customer Feedback
CustomerGauge announced the launch of its powerful new Close the Loop AI Assistant. The tool is designed to help companies respond to customer feedback, blending automation with a distinctly human ...
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CustomerGauge Showcases AI-Driven Growth in Times Square as Co-Founder Camilla Scholten Joins Techleap’s U.S. Tour
As part of Techleap’s exclusive U.S. initiative, CustomerGauge engaged with top industry leaders, investors, and AI pioneers, to uncover new ways to leverage AI for business growth.
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CustomerGauge Launches Feedback AI Assistant to Transform B2B Customer Insights Into Revenue Growth
CustomerGauge has launched the Feedback AI Assistant, an AI-powered tool that transforms unstructured customer feedback into actionable insights that drive revenue growth.