News archive

October 2025

• • October 30, 2025
  • Company News

  CustomerGauge Announces 2025 Account Experience Award Winners Honoring Transformation, Culture, and Leadership in B2B...

  CustomerGauge announced the winners of its 2025 Account Experience (AX) Awards, honoring leaders in B2B Customer Experience across categories like Close the Loop, Revenue Coverage, and Culture Cham...

September 2025

• • September 10, 2025
  • Company News

  Introducing CustomerGAIge and the Post-Dashboard Era of Enterprise CX

  CustomerGauge announces its AI-first strategy with a bold rebrand to CustomerGAIge, reflecting the next era of B2B Customer Experience.

November 2024

• • November 8, 2024
  • Company News

  CustomerGauge Names Technology Sales Veteran Adam Clay as Chief Revenue Officer

  CustomerGauge, a leader in customer experience (CX) solutions for the Consumer Packaged Goods (CPG) sector, appointed Adam Clay as Chief Revenue Officer (CRO). With over 20 years in revenue operati...

October 2023

• • October 19, 2023
  • Company News

  Packaged Goods Reign Supreme in Customer Satisfaction Says New Research

  New research shows Consumer Packaged Goods (CPG) has higher customer satisfaction and NPS than all other industries.

February 2021

• • February 3, 2021
  • Company News

  CustomerGauge Ranked Highest For B2B Use Case in Gartner's Critical Capabilities Report

  Boston-based SaaS company awarded highest ranking for B2B companies in VoC market according to Gartner.

December 2020

• • December 3, 2020
  • Company News

  CustomerGauge Named in Gartner Magic Quadrant For The Voice of Customer

  CustomerGauge added as niche B2B player in Gartner's VoC Magic Quadrant.

August 2020

• • August 5, 2020
  • Company News

  CustomerGauge Drastically Expands Online Education Offering For B2B Companies

  The enhanced and expanded CustomerGauge Academy now offers over 30+ hours of content for B2B experience Practitioners